Frequently Asked Questions

The following information is in relation to our re-gathering plan as it relates to COVID-19.
What time will we gather in person?

Sundays at 8:30 and 10:30 AM in the auditorium.

What time will the doors open?

The main entrance doors will open 15 minutes before each experience starts (8:15 & 10:15 AM)

What time will online experiences be available?

Online experiences will be live at 8:30 and 10:30 AM on Facebook Live and our Youtube channel. On Demand experiences will be available once the live stream concludes.

Will reservations be required to attend on campus worship experiences?

Reservations are not required, however due to CDC recommendations, a member of our volunteer team will quickly and electronically check you and your family in when you arrive to the parking lot.

How will seating work in the auditorium?

We will be operating at a reduced seating capacity during Phase 1. Seating will be managed in accordance with CDC recommendations, which means social distancing. Due to this, we ask that family units and those wishing to sit together gather all members outside the main entrance prior to entering the building. Once seated inside, we ask that you stay with your group for the entirety of the worship experience. Seating will be set up in groups of 2, 3, 4, and 5. We ask that you sit in groupings that fit your group's size so we can accommodate everyone. If you have a group bigger than 5, we will be happy to accommodate your group's size.

Are you requiring or recommending that people wear face masks?

Due to the varying preferences and sensitivities of people, we will be offering two identical experiences but with differing mask options.

The 8:30 AM worship experience will be mask mandatory, which means that masks must be worn (covering nose and mouth) upon entering the building until exiting the building (including during singing.) Because of our online experiences and the need for clarity in speaking and leading, the only people not wearing masks at this worship experience will be people on stage. We have taken precautions to ensure that those on stage are healthy by taking their temperature at the door when they arrive and by completing a brief health questionnaire. We will also have seating distanced from the stage to better accommodate this.

The 10:30 AM worship experience will be mask optional, which means that masks are encouraged but not required. People are strongly asked to continue social distancing during this service and refrain from mingling with others inside the building.

Masks will be available upon request for those who do not have one.

Will there be singing during the worship experience?

Yes, there will be singing. We believe that the singing of praise is crucial to the gathering of God's people.

Will there be Children’s Ministry?

Lighthouse Kids will be open with infant through pre-school (5 and under) childcare during the 8:30am service and full Kids programming (through 5th grade) during the 10:30am service.

What about those who are “vulnerable” or caring for those in this category?

According to government guidelines those with known high-risk medical conditions should adhere to social distancing guidelines and remain at home. You know your health best and we encourage those in these categories to use your best judgement on returning to worship gatherings at Lighthouse.  Please remember, all worship experiences will be available at our online campus.

If you are unsure if you fall within the "vulnerable" category, please visit the CDC website for more guidance.

What about those who are sick or have symptoms?

Anyone who is sick or not feeling well for any reason should stay home and participate in one of our online campus.

What if an attendee tests positive for COVID-19?

We ask to be notified if any attendee tests positive for COVID-19 so that we may care for and serve others by taking the appropriate steps to notify other attendees of their potential exposure. We value your trust and therefore would never share your name or private information with any government agency or private citizen.

What will dismissal look like when the worship experience ends?

Please respect those around you and maintain social distancing as you exit. In order to properly sanitize the building, we are requiring all participants to exit the building within 10 minutes of the conclusion of the worship experience. Please connect with each other outside of the building and follow social distancing guidelines.

What if I need to talk to a pastor?

We would love to connect with you about your walk with Christ or answer any questions you may have; however, during this time we kindly ask you to text us at: (833) 502-0848.

Will we still have community time?

We are currently suspending community time and times of greeting in our worship experiences and encouraging verbal greetings and friendly waves. Again, feel free to connect outside after experiences in a socially distanced manner.

Will coffee and snacks be available?

There will be no coffee or treats available as we resume worship experiences. All water fountains will be turned off in accordance with CDC recommendations. Feel free to bring your own beverages as well as snacks for the kids.

What cleaning and sanitizing will be done?

Staff and volunteers will be cleaning and disinfecting all surfaces before and after each experience. All high-volume areas and hard surfaces will be thoroughly sanitized, as well as the restrooms. For personal use, additional no-touch hand sanitizer stations are available in the building along with other pump bottles of hand sanitizer.

What if I’m not ready to return to in-person gatherings?

If you are not ready to come back, we understand. We are in a time of great change and life is far from normal for most people. If you and/or your family are uncomfortable attending an in-person gathering at this time or just want to continue to engage online, we encourage you to continue to connect with us via our online campus.